PRIVACY POLICY

Last Updated: December 2023

WIZIO AI Inc. (“WIZIO AI,” “we,” and/or “us”) places importance on the privacy of individuals who utilize our website and associated services linked to this privacy policy ' (“Privacy Policy”) (collectively, the “Service”). This Privacy Policy elucidates how we gather, utilize, and share information from users of our Service (“you”). By utilizing our Service, you consent to the collection, utilization, disclosure, and procedures described in this Privacy Policy. Furthermore, in addition to the Privacy Policy, your utilization of our Service is governed by our Website Terms of Service (WIZIO.AI/terms).

Information Collection

We may gather various information from or about you or your devices from diverse sources, as detailed below.

Information Provided by You

Registration:

Upon registering for an account, we may request information such as your name, company, email, username, and password.

Payment and Billing Information:

Financial information pertaining to billing, including billing details and address.

Your Data:

When utilizing the section of our Service designed to facilitate users in creating AI models, we gather any datasets or content submitted to us to enable provision of AI models.

Communications:

Direct communications with us may result in additional information being received. For instance, contacting our support team via email would provide us with information such as your name, email address, message contents, any attachments, and any other information you opt to provide. Additionally, signing up for business updates, including newsletters, would also entail providing certain information.

Information Gathered When Using Our Service

Information from Cookies and Similar Technologies:

Utilizing cookies, pixel tags, or analogous technologies enables us to collect information. Cookies, consisting of a string of alphanumeric characters, may be session cookies or persistent cookies. Session cookies disappear after browser closure, while persistent cookies remain for subsequent visits. Adjusting your cookie settings via your web browser’s “Help” file is advisable. Deleting or declining cookies from the Service may limit your ability to utilize Service features to their fullest extent.

Device Information:

Information regarding the device and software utilized to access our Service, encompassing internet protocol (IP) address, web browser type, operating system version, phone carrier and manufacturer, device identifiers, and mobile advertising identifiers, is received.

Usage Information:

Automatic receipt of information concerning your interactions with our Service aids in comprehending usage patterns and enhancing Service quality. Such information encompasses viewed pages or content, conducted searches, and visit dates and times.

Utilization of Collected Information

We utilize collected information for the following purposes:

• To operate, maintain, enhance, and provide Service features, including refining underlying algorithms or models supporting our technology.
• To comprehend and analyze Service usage and develop new products, features, and functionality.
• To communicate with you, furnish updates and other Service-related information, respond to inquiries, and provide user support.
• For marketing and advertising endeavors, including development and provision of relevant promotional and advertising materials.
• To detect and prevent fraud and address trust and safety concerns.
• For compliance purposes, such as enforcing our Website Terms of Service, contractual rights, or legal obligations, or as necessitated by applicable laws, regulations, or judicial processes.
• For other purposes specified upon information collection.
• We do not sell information received or collected from you to any third party.

Information Sharing

We may share received information as outlined below:

Analytics Partners:

Analytics services like Plausible and Google Analytics are utilized to collect and process certain analytics data. Google Analytics may also collect information regarding your usage of other websites, apps, and online resources.

Vendors and Service Providers:

Information may be shared with vendors and service providers retained for Service provision purposes, including vendors aiding in future marketing efforts. Adherence to Google API Services User Data Policy, encompassing Limited Use requirements, is maintained in our utilization and transfer of information received from Google APIs to any other app.

As Mandated by Law and Similar Disclosures:

Accessing, preserving, and disclosing information may occur if deemed necessary to: comply with law enforcement requests and legal process; address requests; or safeguard rights, property, or safety.

Merger, Sale, or Other Asset Transfers:

Information may be transferred to service providers, advisors, potential transactional partners, or other third parties in connection with corporate transactions such as acquisitions, mergers, sales, liquidations, or asset transfers. Information usage post-event will adhere to provisions of this Privacy Policy effective at the time of information collection.

Consent:

Information may be disclosed with your consent.

Third Parties

The Service enables information exportation to third-party services at your direction. We do not oversee the practices of these third parties. This Privacy Policy does not apply to your activities on such third-party services or any information disclosed to them. It is recommended to review their privacy policies prior to furnishing any information.

Security

Efforts are made to safeguard your information through security measures aimed at enhancing information security. However, as no electronic information transmission or storage can be entirely secure, no guarantees can be made regarding information security or privacy.

Children

We do not knowingly collect, maintain, or utilize personal information from individuals under 13 years of age, and no part of our Service targets children. If awareness of a child providing personal information in violation of this Privacy Policy is attained, alerting us at legal@WIZIO.AI is encouraged.

Privacy Rights

You may possess privacy rights concerning your personal information, including:

Accessing and Portability:

Requesting a copy of your personal information or correction, update, or deletion of your personal information.

Disclosure Request:

Seeking disclosure of collected personal information, encompassing categories, sources, purposes, and third-party disclosures.

Objection to Processing:

Objecting to or requesting restriction of personal information processing, or requesting personal information portability.

Consent Withdrawal:

Withdrawing previously provided consent for personal information processing.

California Residents:

The right to opt-out of personal information sale or sharing for cross-context behavioral advertising, and to limit sensitive personal information use or disclosure as permitted by the CCPA. Opt-out of personal information sharing is possible via Cookie Settings.

International Data Transfers

Our Service is hosted in the United States. If using our Service from regions like the European Union with distinct data collection and use laws, transfer of personal information outside such regions to the United States for storage and processing occurs. Additionally, data transfer from the U.S. to other countries may transpire for data storage, processing, request fulfillment, and Service operation. By furnishing any information, including personal information, on or to the Service, consent to such transfer, storage, and processing is implied.

European Economic Area and United Kingdom Disclosure

For individuals within the European Economic Area or the United Kingdom, additional information is provided. WIZIO AI acts as the controller of personal information submitted for account creation and administration (typically, name and email address).

Legal Basis for Processing

Processing of personal information is conducted on valid legal bases, including: Consent:

Processing with provided consent, such as for non-essential cookies usage.

Contractual Necessity:

Utilizing personal information to fulfill contractual responsibilities, like payment processing and Service provision.

Legitimate Interests:

Processing personal information to communicate changes to the Service, and provide, secure, and enhance Service functionality.

Compliance with Legal Obligations:

Fulfilling legal obligations like tax and accounting requirements.

Your Rights

You possess rights and protections concerning personal information processing, including: Access and Portability:

Requesting personal information access and receiving a machine-readable copy of directly provided personal information.

Rectification and Deletion:

Asking for personal information update, correction of inaccuracies, or anonymization/deletion.

Restriction and Objection:

Requesting processing restriction or objecting to processing.

Consent Withdrawal:

Withdrawing provided consent for personal information processing.

Exercising your rights can be done via instructions under “Privacy Rights” or by contacting us using provided contact details. Identity verification may be required before fulfilling requests. Certain rights may have exceptions and limitations, and while changes reflect instantly or reasonably, retention of personal information for various purposes may occur. Additionally, certain choices may impact Service provision.

Questions or Complaints

For concerns regarding personal information processing, individuals within the EEA or the UK retain the right to lodge complaints with supervisory authorities.

Privacy Policy Changes

Adjustments to the Privacy Policy are posted on this page, with the revised version effective upon posting. Material changes impacting previously collected personal information usage or sharing will be notified through the Service, email, or other communication means.

Contact Information

For queries, comments, or concerns about our Privacy Policy, contact us via email at legal@WIZIO.AI.